Maximum Coupon Limit Breached/Exceeded:
Issue: The customer has used the coupon more times than allowed as per the policy.
Action:
Check the order dates to verify the usage of the coupon.
Explain to the customer that the coupon has been used more than the allowed limit and kindly inform them of the policy.
Offer an apology for the inconvenience and guide them on available alternatives.
Communication:
We regret to inform you that the coupon has already been used the maximum number of times allowed as per our policy. Please refer to the terms for further details. We understand this may be inconvenient, and we truly appreciate your understanding
Tagging: Coupon Policy>Limit Breached
DTCODE: DT00018