Complaints SOP
SOP to be followed
Complaint Handling Timeline (Based on Channel) Inbound / Chat Support / Feedback Calls: Any complaints must be raised within 48 hours from the time of...
Wed, 9 Apr, 2025 at 6:21 PM
Trigger Keywords: If a customer mentions any of the following: Social Media, Facebook, Instagram, Consumer Forum, Nodal Office, Food Safety, etc. A...
Wed, 9 Apr, 2025 at 6:28 PM