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Solution home Delivery_related

SMS Received but Order Not Delivered

Incorrectly marked delivered

Customer Contacts within 90 mints of SMS Receipt
I’m really sorry for the confusion. I understand you received an SMS stating your order was delivered, but you haven't received it yet. Please don’t wor...
Mon, 31 Mar, 2025 at 8:28 PM
Customer Contacts After 90 mins of SMS Receipt
Inform the customer: I’m sorry for the confusion, but as per our policy, any delivery issues must be reported within 1 hour of receiving the delivery SMS. ...
Mon, 31 Mar, 2025 at 8:27 PM