TenderCuts

Order status Enquiry 7

• Processing or Pending
• OFD within TAT
• Item scanned/Ready to ship
• Faster delivery/Prior Delivery
• Address change(Alredy order placed)

View all 7

Delayed 2

• Out for delivery post TAT
• Not OFD-TAT Breached

Missing Items 2

• If the Customer Contacts Within 1 Hour of Delivery:
• If the Customer Contacts After 1 Hour of Delivery

Wrong Item-Delivered 2

• If the Customer Contacts Within 1 Hour of Delivery
• If the Customer Contacts After 1 Hour of Delivery

SMS Received but Order Not Delivered 2

• Customer Contacts within 90 mints of SMS Receipt
• Customer Contacts After 90 mins of SMS Receipt

Broken Eggs 1

• Broken Eggs